CONTACTING & VISITING US

Phone or Message Us

Or use the form below.

Please tell us why you are getting in touch:
I will only store and use this personal information to get back in touch with you. I do not share, distribute or lease personal data for marketing purposes.

Please read our Privacy Policy, by sending this form you are consenting to my terms and allowing me to contact you with regard to your query through the means provided.

Find Us

David Ashton Jewellery 

1.01 & 1.02 Oxo Tower

Southabank

SE1 9PH

What 3 Words

///hedge.cups.pirate

We’re located on the river walkway, 1st floor, in the east corner of the OXO Tower. Stairs are directly outside the shop, and lifts are available in the centre of the building, on the south courtyard side.

Tube and Train

The nearest tube & train stations are Blackfriars, Waterloo and Southwark.

Charing Cross, London Bridge and Cannon Street are a short walk.

On and off-street parking is available.

Accessibility

The shop is fully accessible. If you have any specific access requirements, please don’t hesitate to get in touch — we’re happy to help.

Pricing Notice

We remain committed to offering exceptional value, carefully balancing competitive pricing with the highest standards of craftsmanship, quality, and longevity in every piece we create.

When you place an order with us, we kindly ask for a 25% deposit. Once the deposit is received, the price of your piece is fixed, protecting you from any subsequent market rises. 

Please note that we reserve the right to adjust prices at any time prior to receipt of a deposit.

We sincerely thank you for your understanding and continued trust.

Ordering Jewellery

From Stock

If you’ve seen something on our website or you’re choosing a surprise gift, we  hold a wide range in stock for immediate purchase. This keeps things simple and flexible, and if it’s not quite right, you can exchange it for something that is.

To buy, just pop in, give us a call, or send us an email.

Bespoke: The Ultimate Expression of Individuality

If you desire something truly exceptional, our bespoke service offers the opportunity to create a piece that is entirely your own. From the initial concept to the final pickup, you’ll be guided through a highly personalised journey, where every detail is thoughtfully refined to reflect your vision with absolute precision.

Begin your bespoke experience by reserving a private consultation, and take the first step toward owning something exquisitely you.

Book A Viewing or consultation

We highly recommend booking an appointment to ensure you have all the time and space you need to explore our jewellery.

Appointments are available: 

Tuesday – Friday: 11:00 AM – 4:00 PM
Saturday: 11:00 AM – 5:00 PM

Please note Tuesday is strictly by appointment only

We’re often available outside these hours — feel free to email or call to arrange a time that suits you.

Prefer to browse from home?

We also offer virtual appointments and fully insured delivery for your convenience.

Walk-ins

Walk-ins are welcome, but pre-booked appointments will be given priority.

Please note Tuesday is strictly by appointment only

Your Jewellery, Your History

To make things easier, we keep extensive records; if you’ve purchased from us in the past, we can access these to ensure a new purchase is a perfect fit.

Always a perfect fit!

David Ashton making orange sapphire ring

GDPR

European Union GDPR (General Data Protection Regulations)

The EU GDPR is designed to help all of us have more control over our personal data, and how is it used.

Who does the information GDPR apply to?

Data subjects, being all visitors and users of any website who are members of the European Union, and therefore who submit personal data. donaldryker.com is the data processor and data controller of this site. You can find out more about this law here.

Privacy Policy

This privacy policy sets out how I, David Ashton use and protect any information that you give when you use this website.

I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information from which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

If I change this policy I will update this page. You should check from time to time to ensure that you are happy with any changes. This policy is effective from 22 August 2012.

What I collect

I may collect the following information:

  • your name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
What I do with the information I gather

I require this information to provide you with a better service and in particular for the following reasons:

  • Internal record keeping.
  • I may use the information to improve our products and services.
  • I may periodically send promotional emails about new products, special offers or other information which I think you may find interesting using the email address which you have provided.
  • From time to time, I may also use your information to contact you for market research purposes. I may contact you by email, phone, fax or mail. I may use the information to customise the website according to your interests.
Security

I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online.

How I use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve the website. I only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help provide you with a better website by monitoring which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

My website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that I do not have any control over that other website. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing or emailing me.

I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so. I may use your personal information to send you promotional information about third parties which I think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which I hold about you under the Data Protection Act 1998. 

If you believe that any information I are holding on you is incorrect or incomplete, please email us as soon as possible.  I will promptly correct any information found to be incorrect.

Google Analytics

User and Event Data Retention

User-level and event-level data associated with Google Analytics cookies is retained for 14 months and then automatically deleted.

IP Anonymization

I have implemented IP Anonymization, simply put, the last three digits of your IP address are set to zeros in memory shortly after being sent to the Analytics Collection Network. The full IP address is never retained, or written to disk.